AHVRP: Principles of Volunteer Resource Management

The Principles Course consists of six modules offered in-person, in 1 ½ hour segments at State/Regional Conferences.

For the experienced volunteer administrator, The Principles Course reviews the fundamental building blocks of a dynamic program, re-tooled to better meet the changing needs of today’s health care facilities. For the new manager, it is an opportunity to learn, relearn, discuss and experience the rationale behind volunteer program design. The mix of both experienced and new administrators in the field offers a unique forum for examining what we do and how we do it. The Principles Course provides insight and direction into how volunteer services can impact organization goals and support changes and challenges in the healthcare industry.  If you are interested in learning more about the Principles course, please contact Todd Ross at tross@aha.org or (312) 422-3937.

Principles FAQ's

Q. What is covered in each of the modules?
A: The modules are as follows:
Module 1: Volunteer Services Role in the Health Care Industry
Module 2: Legal Awareness for the Volunteer Administrator
Module 3: Ongoing Preparedness for Joint Commission
Module 4: Program Organization & Administration
Module 5: Program Operations and Managing Risks
Module 6: Process Improvement, Technology and Professional Development

Q. What is the cost for the in-person Principles Course?
A:  The following pricing is valid from January 1 - December 31, 2019:  

  Per Module 6 Modules Printing Cost
per Module
Printing Cost for
3 Modules
Printing Cost for
6 Modules
Affiliated State Chapters $800 $4,000 $15 per person $35 per person $55 per person
Non-Affiliated State Chapters $1,000 $4,500 $15 per person $35 per person $55 per person
Organizations (Hospitals, State Hospital Assn) $1,250 $6,000 $15 per person $35 per person $55 per person

Three module minimum. Shipping charge is extra and depends on the quantity, location and method.
All training will be conducted in one day.  Below is a suggested schedule for six modules:

Module 1: 8:00 - 9:15 a.m.
Module 2: 9:30 - 10:45 a.m.
Module 3: 11:00 a.m. - 12:15 p.m.
Lunch: 12:15 – 1:00 p.m.
Module 4: 1:00 - 2:15 p.m.
Module 5: 2:30 - 3:45 p.m.
Module 6: 4:00 - 5:15 p.m.


Q. How much time is allotted for each module and is the Q&A built into the course and cost?
A: Each module is presented in a 75 minute format: 60 minutes of material with 15 minutes of Q & A.

Q: Does my attendance at Principles Course grant me Continuing Education Units towards my CAVS renewal?
A: Yes, you will receive 1.0 contact hours or .10 Continuing Education Units (CEU’s) for each module attended. Just be sure to follow through on the sign-in/attendance protocol required at each session.  CEU’s will only be granted once.  Therefore, if you receive CEU’s from attending a Principles module/course at a regional/state conference, you will not receive additional CEU’s from AHVRP. 

To arrange for a Principles Course presentation or for more information,  contact Todd Ross, AHVRP Governance and Operations Manager at (312) 422-3937 or tross@aha.org.